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If you have any queries or grievances in regards to the equipment, delight e mail us

If you have any queries or grievances in regards to the equipment, delight e mail us

10.step 1 Simple tips to let us know on the troubles. You could potentially current email address otherwise inform us at address place out in section 2.2.

10.dos Writeup on the rights. Our company is around a legal responsibility to offer products which is for the compliance with this specific contract. See the field below to possess a listing of their secret courtroom liberties regarding the item. Nothing within these conditions tend to apply to their rights.

Breakdown of their trick liberties

This is certainly a list of your own trick liberties. Talking about at the mercy of particular conditions. For more information kindly visit brand new Citizens Pointers site or telephone call 03454 04 05 06.

If your product is merchandise, such as for example a bottle otherwise cage regarding alcohol, the consumer Rights Work 2015 claims products need to be just like the described, fit for purpose as well as satisfactory top quality. In requested lifetime of the equipment their legal rights entitle that the next:

b) Doing six months: in case the merchandise cannot be repaired otherwise replaced, then you’re entitled to a full refund, normally.

c) As much as half dozen decades: if for example the items don’t history a reasonable amount of time you’re permitted some money straight back.

ten.step 3 The duty to return rejected items. Should you want to workout your legal rights so you can refuse issues you must both return him or her privately so you’re able to the place you bought him or her, blog post him or her to united states or (when they perhaps not suitable for upload) allow us to assemble her or him away from you. We’re going to pay the can cost you regarding shipping or collection. Delight current email address or inform us from the address lay out during the part 2.dos to own money title or to strategy range.

eleven Rate and you will fee

eleven.step one Where to find the purchase price with the product. The expense of the merchandise (with VAT having Uk requests) could be the rate indicated into order profiles once you set the order. We take all reasonable care in order that the expense of the merchandise told to you personally is correct. However excite get a hold of part eleven.step 3 for just what happens whenever we look for a blunder in the cost of this product you order.

11.2 We shall give alterations in the rate out of VAT. If your rate of VAT alter involving the buy go out and the fresh go out i deliver the tool, we shall to change the speed from VAT you pay, if you don’t have covered the product entirely prior to the alteration on the rates out-of VAT requires impression.

11.step three What the results are whenever we had the price incorrect. It will always be possible that, despite all of our finest efforts, a few of the circumstances i sell is wrongly cost. We are going to generally speaking check rates just before accepting the transaction to ensure, where in actuality the item’s right rate at the acquisition go out are less than just all of our said price at the buy big date, we’re going to fees the low matter. If the item’s best speed at your order time are large as compared to rate stated for you, we’ll get in touch with your for your rules ahead of i undertake your acquisition.

11.cuatro When you must pay and just how you ought to shell out. We undertake percentage with major card issuers, plus Visa, Bank card and American Express. We really do not already take on China UnionPay www.datingmentor.org/escort/boise. You must purchase the products prior to we dispatch him or her. We are going to perhaps not fees your borrowing or debit credit until we dispatch these products for you.

11.5 We could charge attract for those who pay later. If you don’t make any payment in order to all of us from the due date i ount within speed regarding 4% annually above the feet credit speed of your Bank out of The united kingdomt from time to time. It notice shall accrue every day regarding owed day through to the day off real percentage of overdue number, if or not in advance of otherwise immediately following judgment. You ought to pay you notice as well as one delinquent count.

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Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
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